Understanding the practice policies regarding insurance and financial options is crucial for patients seeking dental care. Our office is committed to making dental care accessible by navigating dental insurance intricacies, offering various payment options, and assisting you with any questions regarding financial policies or financing options to ensure a smooth and informed treatment process.
Insurance Policy
Dental Insurance is different from Medical Insurance. Please review the insurance benefit booklet you received from your provider to better understand the benefits that are available as part of your insurance coverage. The patient payment portion covered for procedures varies depending on the coverage provided by your policy.
An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid. We will file all insurance claims as a courtesy to our patients. This does not however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment. Please let us know if you have questions about our financial policies or financing options prior to your treatment.
Financial Policy
For your convenience, we accept payments made with cash, debit cards, Visa, MasterCard, Discover, and American Express. We also offer financing through CareCredit®.
CareCredit®
CareCredit® is available to help you pay for dental procedures your insurance doesn’t cover. CareCredit® offers low minimum monthly payment options so you can take care of your dental health. With three simple steps, including an instant approval process, it’s easy to apply for CareCredit. Click here for more information.
Broken Appointment Policy
To My Patients:
I want to let all my patients be aware of our practice guidelines regarding missed or broken appointments. You will receive a courtesy text reminder from our office 48 hours prior to your scheduled appointment. It is with concern that with busier lives and schedules today that we are all dealing with, that this notice will give you time to make any necessary changes. Your oral health is of utmost concern to us. Please understand that this time is reserved especially for you. We do understand that emergencies occur.
Our guidelines are as follows:
- Following a courtesy text of 48 hours and you do not keep your scheduled appointment, a fee of $25 per unit of time scheduled will be charged to you. For example, an hour would be charged $100.00.
- If you cancel or reschedule your appointment less than 48 hours in advance, a fee of $25 per unit of time scheduled will be charged to you.
- Pre-paid scheduled appointments for large cases will forfeit $25 per unit of time scheduled.
This notification is for your convenience. I know that very few of you will be affected by these guidelines since almost all of you either keep your appointments or call to reschedule well in advance. Please note that this charge will be billed to you directly and is not covered by your health insurance benefit.
My dental team will make every effort to provide a convenient appointment time for you which suits your work and personal schedules. We thank you for your understanding our practice guidelines.